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Frequently Asked Questions

Common gst Error

Common GST Errors Additional Information, worked examples, case studies.
Record keeping and invoicing The failure to maintain adequate business records can lead to inadvertent errors and over claiming or under claiming of input tax credits (GST credits) and failing to record supplies. This poses a risk to the client’s business.

Record keeping issues tend to be most frequent in smaller entities and also in entities which are growing quickly. Poor record keeping is usually related to inadequate accounting systems and untrained system users. Some of the common errors on activity statements which are related to record keeping issues include:

  • Double counting of GST credits.
  • Incorrect transposition of figures.
  • Incorrect classification within chart of accounts.
  • Incorrect application of discounts and rebates within client systems regularly arise.
  • Misclassification of disbursements with reimbursements.
  • Not regularly reconciling sales with bank statements.
  • Not issuing appropriate tax invoices.
  • Claiming GST credits on 1/11th of all expenses.
  • Not closing off the accounting period by locking off previous months records.
  • Not keeping appropriate records such as log books to substantiate motor vehicle claims.
  • Not keeping stock-take records.
  • Not keeping appropriate records where an Australian business number (ABN) is not quoted.
Including wages and superannuation contributions as purchases at G11 Wages should be reported at W1. You don’t need to report superannuation contributions.
Lodgement of blank forms When lodging statements with nothing to report at any label (a nil statement), please insert zeros against labels 1A, 1B and 9. Please do not write ‘nil’, ‘n/a’ or ‘not applicable’.
Lodgement of photocopied statements Original activity statements must be lodged with the Tax Office.
Incorrect accounting method used. If you are using the cash accounting method for GST, but not for income tax purposes, and your annual turnover is expected to be $2 million or more, you must change to the accrual accounting method and notify the Tax Office on 13 28 66. Requests for continued use of the cash accounting method will be considered, however approval is dependent on circumstances.
No reason code is shown if varying your instalment If you vary your PAYG instalment amount or rate, or your GST amount, you must show one of the following reason codes at label T4 (for PAYG instalments) or label G24 (for GST) on your activity statement.
See table below    
Reason for varying Reason code Obligation
Change in investments

21

PAYG only
Current business structure not continuing

22

GST and PAYG
Significant change in trading conditions

23

GST and PAYG
Internal business restructures

24

GST and PAYG
Change in legislation

25

GST and PAYG
Financial market changes

26

GST and PAYG
Use of income tax losses

27

PAYG only
Entering simplified tax system

28

GST and PAYG
Leaving simplified tax system

29

GST and PAYG
Entering or exiting a consolidated group – only head companies should use this code

33

PAYG only
 
Not including cash taken from the till to pay for expenses or wages. Total sales (G1 on your ACTIVITY STATEMENT) should include all cash payments made out of the till for purchases
Including dollars and cents Please show whole dollars only when completing your activity statement. To avoid processing errors and to allow us to issue any refund quickly, please do not use cents, decimal points, commas, symbols or words such as $, nil and n/a.
You didn’t lodge your activity statement by the due date You must lodge your activity statement and pay any amounts owing by the due date. Late Lodgement fees may apply to statements not received by the due date and General Interest Charge may apply to the payments received after the due date.

The only time you don’t have to lodge is if you receive an instalment notice (they have the letter N, R, S or T in the top left-hand corner) and pay the pre-printed instalment amount by the due date

When accounting for GST on a cash basis, GST credits are claimed at the commencement of a hire purchase or lease contract. When accounting for GST on a cash basis, GST credits may only be claimed at the time a repayment is made for a hire purchase or lease contract, equal to the GST included in that repayment, provided that you hold a valid tax invoice for the purchase.
You’re not sure when to leave boxes blank and when to write a zero in a box Generally, leave boxes blank if they do not apply to your business. For example, if you do not have exports to report, leave the box at G2 blank.

However, you should write a zero (0) if:

  • you are using GST Option 1 or Option 2, you haven’t traded for a tax period, and have nothing to report, write 0 at G1 and 1A (these boxes must always be completed)
  • you are using PAYG Option 2 but you don’t have any instalment income, write 0 at T1 and 5A, and/or
  • If you are varying your instalment down to 0 for either GST or PAYG, you must complete the appropriate variation labels and write 0 at 1A for GST and/or 5A for PAYG.
You use the wrong colour pen and fill in ‘nil’ or ‘n/a’ unnecessarily.
  • Use a black pen only to complete your form(s).
  • Leave labels blank where you have nothing to report or code zeros if necessary at labels 1A, 1B & 9.
Dates and details are missing
  • Provide a contact name and daytime phone number.
  • Sign and date your activity statement before lodging it with us by the due date.
I have nothing to report; do I need to lodge an activity statement? Even if you have nothing to report we must receive your completed activity statement by the due date, unless otherwise directed on the form.
Claiming GST credits for the full amount of a purchase, even when the goods or services are used partially for private purposes. You can only claim GST credits on the proportion of the expense used in your enterprise (unless you are eligible to make an annual apportionment election).
Not all amounts are being correctly reported at G1 You should include all payments and other consideration you have received during the quarter for sales you have made in the course of your business. This includes amounts you have shown at G2 (Export sales), G3 (GST-free) and input taxed supplies like interest on investments and rent on residential properties (shown at G4 if you are using the calculation sheet method).

The following amounts should not be reported at label G1:

  • inter-entity loans
  • transfers between bank accounts
  • private money
  • other entities’ income (eg rent for rental property that is in another entity’s name/individual’s name).
When you’re offered options for your GST obligation don’t complete boxes for more than one option. Complete the boxes for one option only.
Export sales G2 (Export sales) is completed incorrectly (eg treating supplies as exports when the goods are consumed within Australia).
  • You should report the following only at G2:
    • the free on board value of exported goods that meet the GST-free export rules
    • payments for the repairs of goods from overseas that are to be exported, and
    • payments for goods used in the repair of goods from overseas that are to be exported.

GST credits claimed by an entity that does not import goods for a creditable purpose

GST credits incorrectly claimed in respect of a creditable importation by a non-resident where:

  • the entity claiming the GST credits is not a resident agent of the non-resident or
  • the non-resident is neither registered nor required to be registered for GST .

Failure to account for GST when goods are not exported within 60 days (or such further period as the Commissioner allows)

GST-free supplies when all the relevant conditions for export have not been satisfied. - failure to retain adequate documentation to substantiate that export conditions have been satisfied.

GST credits are often being incorrectly claimed on invoices issued in foreign currency where a conversion into Australian currency is not specified on invoice.

Claiming GST credits on the total price of a car that exceeds $57,009* including GST.

*2006-07 luxury car tax threshold.

GST credits for cars with a GST-inclusive price that exceeds $57,009* are restricted to a maximum of 1/11th of that value (currently $5,183).
Claiming GST credits:

· for bank fees and charges, third party insurance and stamp duty

You can’t claim for bank fees and charges, third party insurance and stamp duty.
Not recording the sale of business assets The sale price of business assets, that are not input taxed or GST-free, are taxable and must be reported at G1 and 1A.
Not including the sale of a business. The sale price of a business, including any GST, must be reported at G1.

Where the sale is a GST-free sale of a going concern, the sale is to be reported at label G1 and also at label G3.

Where the sale is taxable, you must report the GST amount at 1A.

Not providing your estimated net GST for the year when requesting a variation to your GST instalment amount. When varying GST instalments, an estimated annual net GST amount must be provided in G22.
Notifying a variation to your GST or PAYG Instalment after the due date for the instalment to be paid. The law requires you to notify the Tax Office of your variations by the date the instalment is due to be paid.

Instalment variations received after the due date will generally not be accepted.

Claiming GST credits where the contractor or supplier is not registered or required to be registered for GST. You cannot claim GST credits where the contractor or supplier of the goods or services is not registered or required to be registered for GST as no GST is included in the price.
Changing the legal structure of your business entity and continuing to lodge activity statements under the ABN of the old entity If you change the legal structure of the entity used to carry on your business, you cannot continue lodging your activity statements under the same ABN. You need to apply for a new ABN and register the new entity for GST if that entity is required to be registered for GST, or chooses to register for GST.

Examples of changes in legal structure includes:

  • changing from a sole trader to a partnership, trust or company, or vice-versa, and
  • reconstituting a partnership. (except in certain circumstances)
Claiming full GST credits on the purchase of real property (or deposit for same) at the time of entering into a standard land contract. Wrong Tax Invoice presented.
  • You claim the GST credit for the deposit or full payment of a creditable purchase of land under a completed standard land contract in the activity statement for the tax period in which settlement occurs. This applies whether or not you account for GST on a cash basis.
  • In order to claim GST credits in relation to property transactions, at the time of lodging the activity statement, the purchaser must hold a valid tax invoice from the vendor. The settlement statement is not adequate substantiation for the GST credit claim.
Use of Margin Scheme GST credits are incorrectly claimed when properties are purchased under the Margin Scheme or the correct GST is not remitted on the margin. Common errors include :
  • Incorrect calculation of the margin figure.
  • Confusion as to how valuations under the margin scheme are to be applied.
  • Property sold under market value to associates.

A requirement to have a written agreement for supplies under the Margin Scheme applies in respect to contracts entered into on or after 29 June 2005.

GSTR 2000/21 applies to supplies of real property made before 1 December 2005, where the property was held prior to 1 July 2000.

GSTR 2006/7 applies to supplies of real property made on or after 1 December 2005 where the property was acquired or held pre 1 July 2000.

GSTR 2006/8 applies to supplies of real property where the property was acquired or held on or after 1 July 2000.

Sale of GST-free going concerns There has been some confusion about when assets are sold as a GST-free going concern.

The common problems are :

  • The supplier and the recipient have agreed in writing that the supply is of a going concern but the purchaser incorrectly claims GST credits in respect to the purchase.
  • The supplier does not supply to the recipient all of the things that are necessary for the continued operation of the enterprise.
  • The supplier does not carry on the enterprise until the day of the supply.

Refer GSTR 2002/5 Goods and services tax: when is a 'supply of a going concern' GST-free

Settlement adjustments on the sale of a property This refers to where a property is sold by a GST registered taxpayer and adjustments include such things as Council and water rates, which add to the settlement amount they receive from the purchaser

These adjustments form part of the taxable supply and they therefore should be added to label G1 and 1A.

Activity statement versus Income Tax Returns In many cases, there has been no reconciliation between the Income Tax Return and the activity statement. If your client prepares their own activity statement, you should reconcile these to the Income Tax Return.
ABN Withholding Where a business supplies you with goods and services and does not provide its ABN on its invoice or other document relating to the supply, you must withhold an amount from the payment of that invoice at the top marginal rate plus the Medicare levy (currently a total of 46.5 per cent)
Failure to make an increasing adjustment for assets on hand on which GST credits have been claimed when the entity cancels its registration
  • Entities who cancel their registration after acquiring an asset for which they claimed GST credits may have an increasing adjustment to repay the GST credits claimed under Div 138 of the GST Act. Simply registering for GST does not reverse the increasing adjustment if the property is not trading stock under Div 137 of the GST Act. Many entities acquiring properties which they intend holding as commercial landlords fall within this category, as do motor vehicles, office equipment and furniture and the like.
  • This error can affect the viability of micro business who enter into the GST system and later cancel their registration when they realise they are not required to be registered, especially if they have used the GST refund to offset loans or otherwise used the GST refund not realising that it needed to be repaid.
  • Additional information can be found in Leaving the GST system (NAT 14829)
Not registering with the Tax Office for tax obligations reported in your activity statement
  • It is important to ensure that you are correctly registered for all your tax obligations.
  • If the correct registrations do not occur, amounts recorded on the activity statement labels corresponding to those registrations may not be detected in processing by the Tax Office.
  • To register or cancel registration for PAYG withholding, goods and services tax, luxury car tax or wine equalisation tax phone 13 28 66.
Deferred GST (DGST) GST credits have been incorrectly claimed under the DGST Scheme where entities other than the DGST registered entity is importing the goods.
Enterprise versus hobby Clients have applied for an ABN/GST but it has later been determined they are not carrying on an enterprise. Many of these clients have had to repay the GST credits and incurred penalties/General Interest Charge.
Treatment of grants Some grants are being incorrectly treated as GST-free.
Restaurants and cafes
  • Restaurants and cafes are using Simplified Accounting Methods not appropriate to their particular industry.
  • ‘Business Norms’ Simplified Accounting Methods can not be used by café & restaurants. However, cafés & restaurants may be eligible to use either the snapshot method or the SAM for small restaurants, cafés and caterers.
  • Refer to Simplified GST Accounting Methods - NAT 3185 for more information.
  • Some restaurants & cafes are failing to keep till tapes or proper records of sales.
Tax Invoice Integrity
  • You must have a valid tax invoice at the time of lodging the activity statement to claim GST credits if the acquisition is over $82.50 (including GST)
  • Claiming GST credits on invoices where an ABN is provided but no GST registration exists.
  • Claiming of GST credits against tax invoices that are not in the name of the entity making the claim.
  • Recipient Created Tax Invoices being used by entities when there is no reason why a tax invoice could not have been provided by the supplier and/or there is no Commissioner approval or agreement in place.
  • Failure to issue tax invoices between non-grouped entities.
Security Deposits
  • Some deposits received are being incorrectly treated as ‘Security Deposits’.
  • For clients who report on an accruals basis, deposits, along with the balance of the sale amount, should generally be attributed to the period in which the deposit is received.
  • For the correct GST treatment of security deposits, refer GSTR 2006/2 Goods & Services Tax: deposits held as security for the performance of an obligation.
Motor Vehicle Industry
  • Incorrect treatment of purchases from non registered sources under the second hand goods provisions.
  • Dealers are incorrectly claiming the GST credits (Notional Input Tax Credits) before the vehicles are sold.
  • Dealers fail to create Recipient Created Tax Invoice or obtain Tax Invoice in relation to GST registered business trade ins.
  • Clients avoiding Luxury Car Tax by falsely representing themselves as wholesalers.
Recipient Created Tax Invoices
  • Signed Voluntary Agreements are not in place.
  • Both parties are not GST registered.
  • No Tax Office authority exists to issue RCTI’s
Taxi Drivers
  • Failure to keep proper records
  • Failure to declare gross taxi takings
  • Failure to register.
Settlement Discounts
  • Clients who take settlement discounts may not reduce their entitlement to a GST credit originally calculated on the price shown on the tax invoice received and processed. Settlement discounts are generally taken off invoice by the purchaser by short paying the supplier and in the absence of an adjustment or credit note or a system prompt; the purchaser has not been making an entry to the GST control account to reduce their GST credit claim on the original purchase. This error can result in a significant over claim of GST credits over a period of time.
Accounting Systems
  • The GST amounts claimed and payable were not reconciled to the control accounts in the General Ledger (GL)
  • Monthly manual adjustments made by journal entries, through the GL, were not accounted for in the preparation of the activity statement.
Mergers & acquisitions
  • Those who are engaged in mergers & acquisitions will often make input taxed financial supplies in the course of these transactions. As a large proportion of these clients are not engaged in financial supplies on a daily basis, a high level of GST errors has been detected.
Change in Creditable Purpose
  • Entities who are constructing new residential properties for sale but due to the market conditions at the time or for other reasons, are unable to sell.
  • These properties are then either tenanted (leased) or occupied by the client privately.
  • This situation usually gives rise to a change in creditable purpose (an increasing adjustment), and these entities are often failing to make the increasing adjustment to refund the GST credits claimed on the construction costs.
  • If you are making an increasing adjustment, care needs to be taken in identifying the appropriate time line.
    • The relevant dates are :
    • Date of change of creditable purpose.
    • Date of first adjustment period.

Refer GSTR 2000/24 Goods and services tax: Division 129 - making adjustments for changes in extent of creditable purpose.

Sale of new residential property which has been leased – within 5 years of construction This is the case where new residential properties are leased (tenanted) for up to 5 years and are sold within 5 years of being constructed... (Special rules apply – see the appropriate ruling)
  • In this situation, these properties are considered to be new residential properties and therefore taxable supplies.
  • The common errors are where :
    • clients are not remitting GST on the sale of new residential properties that have been leased for up to (but not more than) 5 years.
    • clients are not recognising a change of creditable purpose has occurred and are not carrying out a decreasing adjustment for claiming the GST credits on the initial construction costs.

Refer GSTR 2000/24 Goods and services tax: Division 129 - making adjustments for changes in extent of creditable purpose.

Transitional Contracts Failure to have in place processes and procedures to monitor and act upon review opportunities and variations in relation to transitional contracts has resulted in GST not being charged.

Failure to remit GST on supplies made under transitional contracts from 1 July 2005 onwards.

Refer GST Long Term non-reviewable Contracts NAT 12997.

Division 81- Taxes, fees and charges Failure for suppliers to charge GST on exempt Division 81 taxes, fees and charges which have been on-charged to customers and form part of the supplier’s selling price.

Examples include stamp duties on hire fees which are passed on and recovered from customers.